Privacy Policy

Last updated: June 2026

1. Introduction

Trine Finance Limited ("we," "us," "our," or "Trine") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Platform, website, and services (collectively, the "Service").

2. Information We Collect

Information You Provide:

  • Account registration information (name, email, phone, address, date of birth)
  • Identity verification documents (government ID, proof of address)
  • Financial information (bank account details, investment history)
  • Communication with our support team
  • Feedback, survey responses, and inquiries

Information Collected Automatically:

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, time spent, interactions)
  • Cookies and similar tracking technologies
  • Transaction history and investment data

3. Legal Basis for Processing

We process your personal data based on:

  • Your explicit consent
  • Performance of our contract with you (facilitating investments)
  • Compliance with legal obligations (KYC, AML, regulatory requirements)
  • Our legitimate interests (fraud prevention, platform security, analytics)

4. How We Use Your Information

We use the information we collect to:

  • Create and manage your account
  • Process investments and payments
  • Verify your identity and comply with legal requirements
  • Detect and prevent fraud and other illegal activity
  • Send communications about your account and updates
  • Improve and personalize your experience
  • Conduct analytics and research
  • Respond to your inquiries and provide customer support
  • Enforce our terms and policies

5. Data Sharing and Disclosure

We may share your information with:

  • Service Providers: Payment processors, identity verification services, and hosting providers
  • Legal Requirements: Law enforcement, regulators, and courts when legally required
  • Project Partners: Solar entrepreneurs and project developers (limited information to facilitate investments)
  • Financial Institutions: Banks and payment processors for transaction processing
  • Compliance Partners: AML/KYC providers and compliance monitoring services

We do not sell your personal information to third parties for marketing purposes.

6. Data Retention

We retain your personal data for as long as necessary to provide our services and comply with legal obligations. After account closure, we retain data for 7 years as required by financial regulations, then securely delete it.

7. Your Rights Under GDPR

If you are in the EU, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Delete your data (subject to legal retention requirements)
  • Restrict processing of your data
  • Port your data to another service
  • Withdraw consent at any time

To exercise these rights, contact us at sam@trinefinance.tech. We will respond within 30 days.

8. Security Measures

We implement bank-grade security measures to protect your information:

  • SSL/TLS encryption for data in transit
  • AES-256 encryption for data at rest
  • Two-factor authentication (2FA)
  • Regular security audits and penetration testing
  • Secure access controls and role-based permissions
  • Incident response procedures

While we maintain robust security, no system is 100% secure. We cannot guarantee absolute security of your information.

9. Third-Party Links

Our Platform may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their privacy policies before providing any information.

10. Children's Privacy

Our Platform is not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors. If we discover we have collected information from a minor, we will delete it immediately.

11. International Data Transfers

Your information may be transferred to, stored in, and processed in countries other than your country of residence. These countries may have different data protection laws. By using our Platform, you consent to such transfers and processing.

12. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, track usage, and prevent fraud. You can control cookie preferences in your browser settings. Disabling cookies may limit functionality.

13. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes by posting the new policy on our Platform with an updated date. Your continued use constitutes acceptance of the updated policy.

14. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Email: sam@trinefinance.tech
Address: Trine Finance Limited, Gothenburg, Sweden
Data Protection Officer: dpo@trinefinance.tech

15. GDPR Complaints

If you believe your rights have been violated, you have the right to lodge a complaint with your local data protection authority.